- Everything not indicated
- Premium alcoholic beverages (such as sparkling wine, spirits & dessert), curio store purchases and gratuities (discretionary)
- Travel insurance
- Items of personal nature
For all the services contracted, full payment should be made to hold the booking inorder to make necessary preparations.For last minute bookings payment should be made immediately.
- Refund for hotel payment will follow the hotel’s cancellation policy
- Flight tickets cancellations will follow the airlines company policy
- Refund for transport payments will follow the transport's cancellation policy
In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility to refund.
We cannot make exceptions to this policy for any reason including personal emergencies, unexpected weather, natural disasters or terrorism.Reeca Travel also reserves the right to cancel any trip using our discretion if the safety of our travelers or staff should be compromised. In the event of cancellation, Reeca Travel is not responsible for any loss incurred for non-refundable travel costs. In this case, refund of payments received by Reeca Travel will constitute full and final settlement. Once booked , custom trips (this is personalized and tailored to fit your schedule, interests, curiosities, wants, needs and budget) are non refundable.
Please note that set arrival and departure dates apply for the Zambezi Queen and Chobe Princess houseboats as follows:
- 2-night sailing:
- Arrive: Monday | Depart: Wednesday
- Arrive: Wednesday | Depart: Friday
- 3-night sailing:
- Arrive: Friday | Depart: Monday
- 4-night sailing:
- Arrive: Monday | Depart: Friday
ZQ Collections reserves the right to move guests between our properties for operational reasons. Guests will be refunded the difference in rate if applicable
For urgent bookings email hazel@reecatravel.co.bw or call Mr Tshosa at 267 71342373 or whatsapp 76506348
- Return flights Gaborone to Kasane
- Accommodation on Zambezi Queen
- All meals, soft drinks, mineral water, coffee, tea, local beer and wine
- Guided water-based game viewing and birding
- Guided water-based fishing (all fishing is strictly catch and release)*
- Guided (non-professional) water-based photographic safari**
- Guided cultural tour of a local village
- Guided walks on Impalila Island, for Ichingo Chobe River Lodge guests only
- Road transfers to and from Kasane International Airport and Kasane Immigration Office located on the Botswana side of the Chobe River***
- Boat transfers between Kasane Immigration Office and Namibia Immigration Office located on the Namibian side of the Chobe River***
- Community development levy
* Subject to availability of fishing boats
** Subject to availability of the photographic boat
*** When arriving at the Kasane and Namibian Immigration Offices guests need to fill in the required immigration forms to gain access and departure permission from the relevant authorities. This process can take between 45 to 60 minutes to complete and needs to be considered in terms of timing and pre-planning.
P25000 pps | US$2500 pps
Extra activities at own cost